Dispute Resolution
Alternative Dispute Resolution (ADR)
In the event of a dispute arising from a purchase made in our store, you may refer the matter to an alternative dispute resolution body without having to resort to court proceedings.
In Luxembourg, the competent body for general consumer disputes is the Médiateur de la Consommation.
For more information about the qualified bodies in Luxembourg, as well as to consult the complete list of Alternative Dispute Resolution (ADR) bodies recognised throughout the European Union, please visit:
