This Privacy Policy explains how LCPhones collects, uses, stores and protects your personal data when you use our website and services, in accordance with applicable data protection legislation.
1. Data Controller
LCPhones is the entity responsible for the processing of personal data collected through this website. For any questions related to the protection of your data, you may contact us through the channels available on the contacts page.
2. Personal Data We Collect
We may collect identification and contact data, billing and delivery addresses, order and payment information, account credentials, communication records, and technical data related to your use of the website, such as IP address, browser type and browsing preferences.
3. Purposes of Processing
Your personal data is processed to manage customer accounts, process orders and payments, deliver products, provide customer support, send service communications, comply with legal obligations, prevent fraud and improve the security and performance of our website.
4. Legal Basis for Processing
Personal data is processed on the basis of contract performance, compliance with legal obligations, legitimate interests of LCPhones, and, where applicable, your consent, particularly for marketing communications and non-essential cookies.
5. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax retention periods. After this period, data is deleted or anonymised.
6. Sharing Data with Third Parties
We may share personal data with payment service providers, carriers, IT service providers and other partners strictly necessary for the operation of our services. These entities process data only according to our instructions and applicable legal requirements.
7. Your Rights
Under applicable law, you have the right to access, rectify, erase, restrict processing, object to processing, request data portability and withdraw consent at any time. You may also lodge a complaint with the competent supervisory authority.
8. Cookies
Our website uses cookies and similar technologies to ensure proper functioning, improve user experience and, with your consent, for analytics and marketing purposes. You can manage your cookie preferences at any time through the cookie settings available on the website.
9. Data Security
LCPhones implements appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure.
10. Changes to this Policy
We may update this Privacy Policy periodically. Changes take effect after publication on the website. We recommend reviewing this page regularly to stay informed about how we protect your data.