1. Company Identification
LCPhones is an online store dedicated to the repair and sale of products in the telecommunications, computing and video games sectors, as well as their accessories and components.
Terms and Conditions
Continue shoppingThese Terms and Conditions govern the use of the website and the commercial relationship between the user and LCPhones. By accessing, registering or placing an order, the user declares that they have read, understood and fully accepted these terms.
2. Registration and User Account
To place orders, the user must create an account, providing true, complete and up-to-date information. The user is responsible for the confidentiality of their access credentials and for all activities carried out on their account.
3. Products, Prices and Availability
The products displayed on the website include descriptions, images and indicative prices. We reserve the right to correct any errors, change prices or remove products from the catalogue without prior notice. Order confirmation is subject to stock availability.
4. Orders and Payment
Submitting an order constitutes a purchase proposal. The order is only considered accepted after confirmation by email. Available payment methods are displayed during the checkout process. The user agrees to use legitimate payment methods in their own name.
5. Deliveries
Deliveries are made to the address indicated by the customer at the time of ordering. Delivery times are indicative and may vary depending on the carrier, destination and stock availability. Applicable shipping costs are displayed before the order is finalised.
6. Right of Withdrawal and Returns
Under applicable law, the consumer has a period of 14 days to exercise the right of withdrawal, except where legally excluded. Returns must be made under the conditions indicated in our returns policy, with the product in good condition and properly packaged.
7. Warranties
The products sold benefit from the applicable legal warranty and, where applicable, the manufacturer's warranty. Any repairs or technical assistance may be provided through our repair centre, in accordance with the specific conditions of each service.
8. Intellectual Property
All content on the website, including text, images, logos, trademarks and software, is the property of LCPhones or third-party licensors and is protected by intellectual property law. Reproduction, distribution or unauthorised use is prohibited.
9. Personal Data Protection
Personal data is processed in compliance with applicable data protection legislation. For more information, please see our Privacy Policy.
10. Limitation of Liability
LCPhones is not responsible for temporary interruptions of the website, technical failures of third parties or misuse of the platform by the user. The company's liability is limited to the value of the order, to the extent permitted by law.
11. Changes to the Terms
We reserve the right to change these Terms and Conditions at any time. Changes take effect after publication on the website. We recommend checking this page periodically.
12. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Portuguese law. In the event of a dispute, the consumer may use alternative consumer dispute resolution mechanisms, including the European online dispute resolution platform.